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CRM software

Track leads, pursue opportunities, visual and automated reports

Contact us for a consultation/demo

CRM: what challenges are you facing?

​ Lost opportunities

​ Disorganized customer data

​ Customer service pushed aside.

You need

​ Manage leads and opportunities

​ Focus on customers

​ Less data entry

​ Automated real-time reports

​ Visual assessment of salespeople's performance

You want

​  Automate many steps of the customer care process

​ Mobile selling, anytime, anywhere

​  Consolidate leads from different sources in one system

​  Get accurate forecasts

​  A simple, easy-to-use system...

CRM software overview

 A modern user interface. Mobile selling anytime, anywhere. Less data entry
 


Features
Lead management

Easily manage leads. Convert more of them into opportunities.

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Features
Opportunity management

Automate many steps of the process. Focus on customer activities. Get an overview of opportunities  to make accurate, timely decisions.

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Customer management

Get complete customer information quickly and visually.

Features
Effective communication

Fast information, effective coordination

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Báo cáo

Automated, multi-dimensional, real-time reports

50,000+ companies are using the system to grow their business.

Join us and give your company a stronger position.

Lead management

Easily manage leads. Convert more of them into opportunities



 

​ Online marketing

Connect with the marketing apps available in Odoo SmartBiz to attract leads from your website.

​ URL tracking integration

Use UTM trackers in your marketing campaigns to track lead sources.

​ Lead nurturing

Create automated email campaigns targeting lead segments and their activity.

​ Import leads

Leads available as files or from various sources can be  imported or transferred automatically into Odoo SmartBiz. 

​ IP-based geolocation

Automatically detect leads' country, state and city from their IP address

​ Lead deduplication

Create contacts automatically from lead information. Get suggestions of leads to merge when converting a lead into an opportunity

​ Lead assignment

Assign leads to the right sales team or salesperson based on your criteria.



Opportunity management

Automate many steps of the process. Focus on customer activities. Get an overview of opportunity information to make accurate, timely decisions.

​ Calls and activities management 

Schedule activities for each opportunity. Log every activity right in the conversation with the lead, with predefined actions such as calls, emails, meetings...

​ Sales pipeline management

Get an overview of your sales opportunity pipeline. Set specific stages for each sales team. A visual opportunity interface lets you work faster with drag and drop. Lost opportunities are archived automatically.

​ Custom stages

Easily customize your sales process by adding or removing stage descriptions.

​ Plan next actions

Proactively plan your next tasks and organize your daily schedule around your opportunities.

​ Schedule meetings

Schedule meetings from customer opportunities. Sync with mobile phones and Google Calendar. 



​ 360-degree view

Follow all opportunity information based on activities such as emails exchanged in the system, meetings, next actions, orders...

​ Lost reasons

Analyze why opportunities are lost to improve sales performance.

Customer management

Get complete customer information at a glance.

​ Contact management

​ Multiple addresses

​ Set other customer information: language, financial data...

​ Activity history: get the full history of activities linked to any customer, such as opportunities, orders, invoices...

Effective communication

No need to record data manually in the system. Easy mobile, email and VoIP integration.

​ Email templates

You can create and use email templates to communicate with your customers 

​ Email gateway

Automatically create leads from incoming emails. 

​ Notifications

Follow and receive notifications of related activities in the system or by email

Báo cáo

Automated, multi-dimensional, real-time reports. 

​ Dashboards

Use predefined dashboards or build your own with the advanced reporting tool.

​ In-depth analytical reports

Opportunity analysis, cohort analysis, sales team KPIs...

Fully integrated with other apps

 The ERP platform from Odoo, ranked 4th in the world, fully integrated with other apps in a smart ecosystem such as Purchase, Sales, Accounting, IoT...

  Bán hàng      

Turn opportunities into quotations in just a few clicks. See the complete customer history.

  Email Marketing        

Send the right message to leads, prospects and customers.

 Inventory

Show product availability right in the quotation. Trigger orders and check delivery status from the order

+ 1000 Khách hàng

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